What are your fabric sizes?
www.bestitchme.com/pages/fabric-sizes
How long does it take to dye fabric?
Current times are posted on the top banner of the website for current wait times.
I dye fabric in small batches and sometimes have to wait for orders to build to dye a set. With the current delays on fabric and even dye I do not dye up alot of extras in a batch to keep in inventory. Once fabric shipments are more stable and with less wait time I will have more on stock to fulfill orders quicker.
I forgot to add my discount code can you add it to my order?
I can not add discount code after you have completed check out. If you have having trouble applying your discount code please contact me before finishing your order.
Why does my fabric look different from the website?
Please note that the colors may vary from an actual image depending on computer monitor or phone settings. The image shown is a guideline for the fabric color but may not be exact. Fabric is hand dyed and will differ slightly for many factors.
Different fabric types and count dye differently. Higher counts will dye lighter and evenweave are much lighter than linen.
I do my best to represent close to actual color as possible. Please be aware that all fabrics will have different variations and patterns due to the nature of hand-dyed fabrics.
Do your fabrics shrink?
Washing threads and fabrics
I always advise caution when it comes to washing cross stitch projects. While I don't recommend washing them, if you must, please only use cold water and a mild soap. For best results, I suggest either pre-washing your materials or avoiding washing altogether, as some darker colors may still have residual dye that wasn’t fully rinsed out during the washing process.
Refund Policy
All Sales are final for fabric, silks and patterns. With the expectation I make a mistake or the fabric has a flaw or damaged. You must reach out within 7 days of receiving package.
Cancelation policy
Orders that have not shipped can be canceled less a 5% fee.